Accor HERA is the exclusive preferred partner program of Accor Hotels, designed to provide travelers with VIP treatment, exceptional value, and personalized service at no extra cost. By booking through a trusted Accor HERA travel advisor like Stars Desk, you gain access to benefits including daily complimentary breakfast for two, room upgrades upon arrival (subject to availability), early check-in, late check-out, and special welcome amenities at each property. Whether planning a city escape, beach retreat, or cultural adventure, booking with Stars Desk ensures a more memorable, luxurious, and rewarding Accor experience.

Participating brands include: 21c Museum Hotels, Orient Express, Raffles, Fairmont, Faena, Banyan Tree, Sofitel Legend, Emblems, Sofitel, MGallery, 25hours, Delano, Hyde, Mondrian, Morgans Originals, Paris Society, Rixos, SLS, SO, The Hoxton, Angsana, and Garrya.

As a verified Accor HERA travel partner, Stars Desk provides exclusive perks and value-added benefits at these hotels and resorts worldwide. Contact us today to plan your next Accor HERA getaway and unlock your VIP privileges.

What is Accor HERA?

Accor HERA is Accor Hotels’ invitation-only preferred partner program, crafted to offer discerning travelers enhanced benefits, personalized service, and exclusive recognition at Accor properties around the globe. Available exclusively through select luxury travel advisors, such as Stars Desk, the program ensures every stay is tailored to your preferences and enriched with thoughtful touches.

Membership in Accor HERA is not open to the public and cannot be joined directly. Access is granted automatically when you book through an accredited Accor HERA advisor. You pay the same public rates available online but receive elevated perks and exclusive privileges, including:

  • Specific promotions available only for Preferred Partners
  • Daily complimentary breakfast for 2, per room (conditions defined at check-in)
  • USD 100 credit to be spent on property (conditions defined at check-in)
  • VIP Welcome amenities
  • Early check-in & late check-out (upon availability)
  • Upgrade at time of check-in (upon availability)

Whether you’re a seasoned luxury traveler or planning a once-in-a-lifetime escape, booking through Stars Desk unlocks this exclusive level of service, ensuring your stay at Accor properties is truly exceptional.

Accor HERA Luxury Resort

Accor HERA Exclusive Benefits

  • ✔ Daily complimentary breakfast for two per room (conditions apply at check-in)
  • ✔ USD 100 property credit to spend on dining, spa treatments, or experiences (conditions apply at check-in)
  • ✔ VIP welcome amenities personalized by the property
  • ✔ Early check-in & late check-out (subject to availability)
  • ✔ Room upgrade at check-in (subject to availability)

Accor HERA Benefits

When you book through a Accor HERA travel advisor like Stars Desk, you receive the same best available rates found on Accor’s website, plus additional complimentary perks that make every stay exceptional.

Benefit Accor HERA Public Booking
Room Upgrade on Arrival* ✔ Included (subject to availability) ✖ Not Guaranteed
Daily Breakfast for Two ✔ Complimentary ✖ Additional Charge
Property Credit ✔ Included (USD 100, conditions apply) ✖ Not Included
VIP Welcome Amenities ✔ Included ✖ Not Included
VIP Recognition & Priority Service ✔ Included ✖ Not Included
Early Check-in & Late Check-out* ✔ Included (subject to availability) ✖ Not Guaranteed

*Based on availability at check-in.

How to Book Accor HERA Rates

Booking an Accor HERA stay is simple — and when you work with Stars Desk, a luxury travel advisor manages every detail for you. No membership fees, no hidden costs — just the best publicly available rates plus all the exclusive HERA benefits.

1. Choose Destination

Go To Accor HERA Request

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2. Contact Stars Desk

Share your dates, room preference, and any special requests.

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3. Receive Confirmation

Booking secured with all HERA perks applied.

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4. Enjoy Your Stay

Arrive as a VIP with room upgrades, credits, and exclusive benefits.

From romantic getaways to corporate retreats, Stars Desk ensures your Accor HERA experience is seamless, luxurious, and tailored to your preferences. Contact us today to unlock your exclusive HERA benefits.

Curious about which properties are part of Accor HERA program?

Explore our interactive map to discover exclusive Accor HERA hotels and resorts where you can enjoy exceptional benefits as Accor HERA guest.

Accor Hotels List

North and Central America
South America
Northern Europe
Southern Europe
India, Middle East, and Africa (IMEA)
Asia
Pacific

Accor HERA vs Virtuoso vs Amex FHR

Compare the top luxury hotel programs and see how Accor HERA stands out against Virtuoso and American Express Fine Hotels & Resorts (FHR). Booking through a trusted travel advisor like Stars Desk ensures you receive exclusive perks, personalized service, and exceptional value at over 5,000 Accor properties worldwide.

Feature / Program Accor HERA Virtuoso Amex FHR
Room Upgrade ✔ Upgrade on arrival, based on availability ✔ Often included, varies by property ✔ Upon arrival, based on availability
Daily Breakfast ✔ Complimentary daily breakfast for two ✔ Usually included ✔ For two people per room
Hotel Credit / Resort Credit ✔ Typically $100 value-added credit per stay ✔ Sometimes included ✔ Typically $100–$200 per stay
VIP Recognition & Personalized Service ✔ Enhanced recognition and tailored service ✔ Yes ✔ Yes
Early Check-in / Late Check-out ✔ Guaranteed 12pm check-in / 4pm check-out (subject to availability) ✔ Often included, varies by property ✔ Included, subject to availability
Participating Brands 21c Museum Hotels, Orient Express, Raffles, Fairmont, Faena, Banyan Tree, Sofitel Legend, Emblems, Sofitel, MGallery, 25hours, Delano, Hyde, Mondrian, Morgans Originals, Paris Society, Rixos, SLS, SO, The Hoxton, Angsana, Garrya Select global luxury and boutique hotels Limited to Amex-partnered hotels
Booking Channel Exclusive via Accor HERA travel advisors (Stars Desk) Through Virtuoso-affiliated advisors Via American Express Platinum/Centurion booking

By booking through Stars Desk as an Accor HERA travel partner, you’ll receive the same best available rates you’d find online — plus VIP recognition, complimentary daily breakfast, and exclusive privileges not available through other channels.

Frequently Asked Questions

Accor HERA is Accor’s invitation-only preferred partner program for select luxury travel agencies. It offers exclusive amenities, elevated recognition, and personalized service across participating Accor Luxury & Lifestyle brands — including Raffles, Fairmont, Sofitel Legend, and more — at no additional cost.
Guests automatically qualify for HERA benefits when booking through an accredited HERA travel advisor such as Stars Desk. There is no membership required — benefits are applied exclusively on eligible bookings made through a recognized partner.
No. When you book through Stars Desk, you pay the same publicly available flexible rate found on Accor’s website, with the added value of exclusive HERA benefits and VIP privileges.
Typical HERA benefits include:
  • Daily complimentary breakfast for two
  • Room upgrade upon availability at check-in
  • Early check-in and late check-out (subject to availability)
  • VIP welcome amenity and personalized recognition
  • Hotel or resort credit (usually $100 per stay)
To reserve a HERA stay, contact Stars Desk with your preferred destination, travel dates, and hotel choice. As a recognized HERA partner, we’ll secure your booking with all applicable privileges and coordinate any special arrangements for your stay.

Client Reviews – Accor HERA with Stars Desk

“Our honeymoon at Raffles Bali booked through Stars Desk with Accor HERA was exceptional. We received a beautiful villa upgrade, daily breakfast overlooking the ocean, and a thoughtful welcome amenity. The experience was beyond what we imagined.”

— Isabella & Marc D., Toronto, ON

“Our stay at Sofitel Legend Metropole Hanoi was flawless from start to finish. Through Stars Desk and HERA, we enjoyed early check-in, an upgrade to a Grand Premium Room, and the kind of service that made us feel truly valued.”

— Jonathan R., Los Angeles, CA

“Booking Fairmont Le Montreux Palace through Stars Desk under Accor HERA was a delight. We received an upgrade to a lake-view suite, complimentary breakfast, and a generous resort credit. Everything was handled seamlessly.”

— Sophie K., Geneva, Switzerland

“Thanks to Stars Desk and HERA, our stay at Raffles Singapore was unforgettable. From personalized arrival to late check-out and thoughtful touches, every detail reflected the brand’s legendary hospitality.”

— Oliver M., London, UK

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