What is Step Accor?

Stars Desk is Step Accor Preferred Agency. STEP is Accor invitation-only preferred partner program. It grants exclusive amenities for you in Step Accor hotels around the world. These have been tailored-made to ensure that our clients will get the best-in-class experiences at over 300 luxury, premium & lifestyle properties. Reach out to us for personalized details tailored to your preferences

Step Accor Benefits

  • Complimentary upgrade one category

  • Daily complimentary breakfast for 2

  • $100 Hotel Credit

  • VIP Welcome: management greeting at arrival, welcome amenities, welcome note

  • Early Check-in and Late Check-out

  • Complimentary Wi-Fi

  • No walk policy for guaranteed bookings

  • Automatic placement at top of waiting list

  • Welcome note

  • To access property-specific benefits and special offers from Stars Desk please click here to submit your request

Curious about which properties are part of Step Accor program?

How to Book Step Accor Rate

seamless booking and unparalleled expertise

1. Contact Stars Desk with your specific request using the form below.

2. Stars Desk will send rates plus all exclusive deals for the selected property, cancellation terms and more specific property information

3. Stars Desk will need your credit card details - only your credit card number and expiration to confirm and guarantee your booking.

4. After we confirm the reservation with Accor Hotels we’ll send you the Step Accor booking. Bon Voyage!

Step Accor FAQ

  • Some hotel brands under Step Accor requires minimum 2 nights stay to extend Accor STEP benefits: 21c, 25hours, Angasna, Banyan Tree, Gallery, Mondrian, Movenpick and Sofitel.

  • The Accor STEP Rate is based on BAR(Best Available Rate).

  • All Exclusive Deals include Accor STEP standardized benefits : Stay More, Guaranteed Upgrade, Additional Resort Credit, Complimentary Transfers and more

  • You will earn and receive all points and exclusive benefits when booking Accor STEP Rate

  • Overall, while both options offer perks for hotel stays, Accor STEP program targets luxury travelers seeking exclusive benefits and personalized service at Accor properties.
    Exclusivity: This program is invitation-only and requires certain parameters to be achieved , accessible through luxury travel advisors or agencies
    Benefits: Accor STEP offers unique benefits and amenities such as complimentary breakfast, room upgrades, and resort credits, which may differ from those provided by hotel credit card programs.
    Flexibility: While hotel credit card programs may offer points or rewards that can be redeemed at various hotel chains, Accor STEP is specific to Accor properties, providing tailored benefits and services at these luxury hotels and resorts.
    Personalization: Accor STEP reservations are typically arranged through travel advisors or agencies who can offer personalized service and assistance, whereas hotel credit card programs may provide more standardized benefits.

Rates and Amenities Request